Conversational Intelligence

“To get to the next level of greatness depends on the quality of the culture, which depends on the quality of relationships, which depends on the quality of conversations. Everything happens through conversations.” – Judith E. Glaser

Conversational Intelligence

Conversations are part of our every day existence. Yet, for the most part, we’ve given little attention to how our conversations shape our relationships, our teams, our companies, and our world.

Conversations are the way we connect, engage, navigate, and transform our world with others. – Judith E. Glaser

We connect, engage, and lead through conversations.

Rarely are our conversations neutral and without impact. They are often creating trust or distrust. Conversations leave us feeling good or feeling bad. We either connect, bond, grow, and build partnerships with others, or we disengage, protect, or pull away from others.

This pull vs push dynamic affects relationships, partnerships, businesses, teams, companies, and our societies.

“Conversational Intelligence® is the intelligence hardwired into every human being to enable us to navigate successfully with others. Through language and conversations we learn to build trust, to bond, to grow, and build partnerships with each other to create and transform our societies. There is no more powerful skill hardwired into every human being than the wisdom of conversations.” – Judith E. Glaser

Conversational Intelligence® is the key to greater success in life and business. It’s NOT about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success.

C-IQ® is a framework for knowing which kind of conversations trigger the lower, more primitive-brain (creating the fight, flight, freeze, or appease modes) versus the kind of conversations that activate higher-level intelligences such as trust, integrity, empathy, and good judgment.

Conversational Intelligence® helps us understand how our brain works (Neuroscience) and how to apply easy-to-use tools, examples, conversational rituals, and practices throughout all levels of an organization.

My Work With Conversational Intelligence®fb-partner-center-socal-shares-07

I have the good fortune to train with Judith E Glaser as part of her first Conversational Intelligence for Coaches program. I am now recognised as a Conversational Intelligence for Coaches Enhanced Skills Coach.

My journey into Conversational Intelligence™ began when I read Judith’s book, Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results. I learned about the “neuroscience of we” and how when applied to business challenges Leaders and their teams are able to raise levels of engagement, collaboration and innovation to positively impact the bottom line.

  • I am a student of C-IQ®
  • I seek to embody C-IQ® in my coaching practice
  • I train individuals, teams, and companies to elevate their own C-IQ®
  • I speak and deliver keynotes about C-IQ®
  • I coach clients to help them embody C-IQ® to build trust, to grow, and to transform relationships, partnerships, teams, and companies.

Conversational Intelligence® is a registered trademark that is owned by Benchmark Communications, Inc. Judith Glaser is the founder and CEO of Benchmark Communications, Inc., and the Chairman of The CreatingWE Institute.

Interested in finding out more about Conversational Intelligence for Coaches email our team at or use the link below to sign up for Judith’s next Conversational Intelligence for Coaches program commencing 16 January 2017 and learn how to leverage the Power of Neuroscience to Create  Impactful Coaching Conversations that Change the World